Straight answers about the way FollowUpSignal works.

FollowUpSignal helps service businesses capture enquiries, manage lead conversations, plan follow-ups and review recorded conversion patterns.

Training centres are the initial focus. Education providers, consultants, coaches, agencies and other enquiry-led businesses may also find the workflow useful.

It includes CRM-style lead records and pipeline management, with added public capture, follow-up workflows and conversion reporting.

Create a workspace from the Get started link, configure your business details and add or capture your first lead.

Public forms retain submitted source and UTM details when available. Reports use first-touch attribution and may show unknown or missing values.

The public form flow can match an existing lead and record a repeat enquiry in its activity history without replacing its first-touch source.

A bulk import workflow is not currently advertised as available. You can add leads through the workspace or use a published public form.

A WhatsApp Business Platform integration is supported when an owner configures provider credentials and approved templates. Messages require explicit WhatsApp consent, and delivery depends on provider confirmation.

Email workflows can use a configured Resend integration. Provider acceptance and delivery are distinct states; delivery updates depend on signed provider webhooks.

Workflow jobs are stored in MongoDB and processed by a scheduled worker route. The operator must configure and monitor a production scheduler for runs to continue reliably.

Available reports cover funnel snapshots, sources and campaigns, objections, response and follow-up, forms, automation and recorded outcomes.

No. The reports show associations and recorded outcomes. They do not establish that a particular activity caused a conversion.

Some conversion views use a lead's current status and conversion details, while some pipeline reports are current-state snapshots. See the analytics definitions in the product documentation.

New workspaces start with a five-day Starter trial. The configured monthly prices are ₦5,000 for Starter, ₦15,000 for Growth and ₦30,000 for Business. Each plan’s seat and resource limits are shown on the pricing page.

No. The current billing flow uses one-time payments for a selected period and manual renewal. No card is stored for automatic charges.

An owner can turn off renewal. Access remains through the paid period. When it ends, workspace changes pause until the owner renews or chooses another plan. No refund terms are implied.

The application processes account, workspace and lead data. Read the privacy page for the current data practices and limitations; the policy requires legal review before launch.

Yes. Owners and admins can invite teammates from workspace settings. Each person has an individual account and role, and leads can be assigned to a teammate. Seat limits depend on the selected plan.